AT&T Store

So my sister in law lives with me and is home bound. Her phone died so my son helped me order her a new phone on line. He then left on vacation. The phone came and I had no idea how to transfer data. I tried several videos and even called apple support who hung up on me twice. So thought I’d call AT&T store where she get her service Explain to them and a very nice young man said they would help. So I went over and another very nice young lady helped me get everything set up and wipe the other phone. She even put on the case that I bought for it. I know this is long but being a senior and not knowledgeable about this stuff it meant the world to me. Not everyone is willing to work with my generation but these people saved my sanity. Besides her phone is the only outside communication she has so very important to her. Thank you AT&T.

Came in from out of state with a dead phone. Rep waited on us immediately and discussed options. I chose a new phone and within an hour was on my way with everything transferred, up and running. Competitive price on the new phone. Very good service!

I came in Sunday August 27, 2023. The gentleman who worked that day was very helpful. He identified what phone I had from a distance which I was honestly impressed with. He was very knowledgeable about the smartphone protector covers available and helped me pick one that I am very satisfied with. I wish I could remember his name but he is great at what he does. Thank you again.

We had a very odd situation where we were manipulated into switching carriers from AT&T. When we discovered that we needed to switch back to AT&T, Morgan Ibarra in the Fort Collins store was extremely helpful. She immediately understood our issue and worked to resolve it. She kept us apprised as to what was happening each step of the way. She was personable, friendly and got us back on track with AT&T as if nothing had happened, no extra charges, etc. A+!

I went in with my girlfriend so she could get a new phone. Matthew helped her out and was fantastic and very customer service driven. He made sure she was taken care of from beginning to end and got her set up with all the accessories she needed. He even put the screen protector on for her. Top class service from Matthew and I highly recommend him.